Contact

We’re always happy to hear from you. If you have any questions or need help with your order, our team at Stella Grace is here to assist you. Please feel free to contact us using the contact options below:

Customer Service

Our support team is ready to help you with anything you need, from order updates to returns. You can contact us by email or phone:

Stella Grace
Address: Trasmolenlaan 12, Woerden, Utrecht, 3447 GZ, Netherlands
Email: info@stella-grace.com
Phone: +44 7418 623599

We usually reply within 24 hours.

Support Hours:
Monday to Friday: 08:00–20:00
Saturday and Sunday: 12:00–18:00

 

Frequently Asked Questions (FAQ)

1. How long does delivery take?
Orders are processed in 1–3 business days. Delivery usually takes 3–8 business days, depending on your location.

2. Can I cancel my order?
Yes! Just contact us within 24 hours of placing your order and we’ll help you out.

3. How do I track my order?
Once your order is shipped, you’ll get a tracking link by email.

4. How do I contact customer service?
You can reach us by email or phone during our support hours. We’re always here to help.

Monday to Friday: 08:00–20:00
Saturday and Sunday: 12:00–18:00

Email: info@stella-grace.com
Phone: +44 7418 623599

5. What payments do you accept?
We accept Visa, Mastercard and American Express.

Contact Form

You can also fill out the form below to send us a message.
We’ll get back to you as soon as possible—usually within 24 hours.

Contact form